HELP, TRUST & GOVERNANCE
Clear answers.
Stronger communities.
Learn about the planned INDSTORES experience, ask a question and understand how the platform intends to build trust with every neighbourhood.
FREQUENT QUESTIONS
Good to know.
These answers reflect the current concept and planned rollout. They are not a representation of live service availability.
What is INDSTORES?
A proposed multi-vendor hyperlocal marketplace connecting customers with existing neighbourhood shops and services.
What is Nano-SaaS?
Shared digital business infrastructure for nano-entrepreneurs, helping them gain a storefront, catalogue, order tools and customer reach.
Can I order today?
This package is a pre-launch front-end. Real-time stock, login, checkout, payment and delivery require the INDSTORES commerce backend.
Will shops own their identity?
Yes. The concept is designed to highlight merchants and preserve the customer’s option to choose a familiar store.
How fast will delivery be?
Delivery options are expected to depend on the merchant, distance, service category and local delivery capability; no universal instant-delivery promise.
How can I become a partner?
Submit a merchant or delivery partner interest form. Activation follows verification, operational readiness and local pilot coverage.
ACCOUNT & COMMERCE ACCESS
Customer login, cart and order tools.
The full system is designed to support OTP sign-in, addresses, preferred stores, vendor-aware carts, order history, tracking and payments. These are future application integrations—not active features of this presentation website.
Application connection pending
Customer sign-in, smart cart, merchant dashboard and tracking links will become active when the authenticated commerce services are connected.
Customer sign-in, smart cart, merchant dashboard and tracking links will become active when the authenticated commerce services are connected.
LEGAL & GOVERNANCE
Policies before transactions.
The platform concept requires documented customer terms, privacy practices, merchant code of conduct, cancellation/refund policies, delivery policy and applicable licences. Final legally reviewed documents must be published before transacting.
Terms of Service
Publish legally approved customer and merchant terms before accepting live orders.
Privacy Policy
Define consent, data processing, retention, customer rights and contact methods before deployment.
Cancellation & Refunds
Publish category-appropriate cancellation, replacement and refund conditions before payments go live.
Delivery Policy
Set eligibility, delivery bands, fees, missed delivery procedures and pickup rules by Community Cell.
Merchant Code of Conduct
Define store verification, catalogue accuracy, fulfilment standards and grievance handling.
Compliance & Licences
Apply GST, consumer protection, food safety and other category-specific requirements as legally applicable.
CONTACT THE TEAM
Have a question or proposal?
Send a message to the INDSTORES website administrator. Form delivery depends on your WordPress email configuration.